VoiceStamps has developed and tested a new service that has shown to reduce instances of credit card chargebacks and fraud by 80% or more. Not only does the service reduce chargebacks, but it can process credit card and ACH check transactions from any touch-tone telephone. It makes a terrific order verification/processing service for all types of businesses, of any size, including the flexibility that mobile merchants demand without compromising security.
The service incorporates the use of Interactive Voice Response (IVR) terminals that collect a “voice stamp” or voice authorization and verification from the customer before the merchant ships the order. The voice recorded order verification is then automatically e-mailed to the merchant for filing in the event the customer tries to dispute the charge on their account. In addition, the merchant can retrieve verifications via touch-tone telephone for 2 years to meet the Telemarketing Sales Rule. The VoiceStamps system works independently and can be used with all credit card and check processing terminals, software, and billing programs.
According to Jeff Ross, National Sales Manager of VoiceStamps, “In the past the merchants always had to have a signature or they would lose every chargeback dispute. Merchants can now use voice recordings in lieu of written signatures. No more playing phone tag, fax tag, and postal mail games to confirm your sales orders. No more wondering if you should turn your new customer on or not.” VoiceStamps gives merchants the confidence they need to activate new accounts instantly.
Additional information, please contact…
Jeff Ross
VoiceStamps
1-866-892-5333
jeff@voicestamps.com
www.voicestamps.com