Here's what other people have said about
ECHO, Inc. in general, their technology and superior customer support:
"ECHO has offered the most remarkable service I have experienced in
over 10 years of doing business with credit card processors. From the
initial account set-up through selling products off site and
reprogramming. My questions and my needs were met quickly, courteously
and correctly. Thank you ECHO for making my business life easier. Many
distributors think they need to wait until they have a big business to
accept credit cards; accepting them was something that grew my
business by allowing me to meet my customers needs immediately." -Kim Welborne, NSP Manager
"I
contacted many merchant account companies before selecting ECHO. I
must say, ECHO made what was becoming a very confusing issue, very
clear and easy to understand. Your entire staff has been terrific. The
technical support I have received from your Web Development department
has been the best I have ever experienced. If anyone is looking for
professional and helpful merchant services, there is only one choice
in my mind. ECHO!" -Jay Cotrone, Microsoft MCSE and MCSA Certification Instructor
www.audiocertify.com
"I
switched over to ECHO after having had another merchant account for
years. ECHO has been so very helpful in all ways and I just love
running credit cards through the Internet. It is inexpensive to set up
and so convenient." -Georgiana Duncan, The Sunshine Journal
"If you want your business to grow,
consider offering credit cards to your customers. They will buy more
products more often if they can charge it. ECHO is perfect for home-based
businesses that often will not qualify to offer credit cards and enhance
retail business as well. Their customer service has been excellent and we
found their rates to be the lowest available. I recommend ECHO to everyone
who asks me." -Kay Lubecke, National Manager, Natures Sunshine Products
"Considering that we have been dealing with the merchant industry for
several years, we have recommended numerous companies to our customers
over time. We now refer ECHO to our customers and have been for
the past six months. We are very pleased with their pricing,
customer service and overall value. We feel tht you will not
find a better value and service than what ECHO offers!" -Curtis Stevens,
Simple Solutions Web Hosting
"Thanks for getting my terminal
and account set up for me. The very first day, I had no trouble using the
terminal and my sales TRIPLED!" -Wanda Gross, The Health Habit
"I just wanted to thank you for your help in getting my merchant
account set up. When I called, I was just one week away from a big trade
show. You made special arrangements for me to call my sales in from the
show floor. Having this merchant account has increased my sales and
allowed me to make sales that previously were lost." -Judy Leets, The Herb Shop
"With Echo's stream-lined
merchant accounts, processing orders is a snap. I have used both Echo-Tel
and Echo-Net and they have both enhanced my on-line business. And the
customer service you get with Echo is second to none." -Victoria,
HealthnBeauty.com
Here's what Discover® has to say
about ECHO: "On February 20, 1997, ECHO was recognized as Discover Card's top
processor for 1996. The award was based upon measurable criteria that
includes the reliability of file transmissions, the timeliness of
settlement submissions, the number of processing rejects, and so on. They
came close in 1995, finishing in second place among nineteen processors.
ECHO continues to strive for improvement and is proud to have been able to
achieve the first place status for 1996. ECHO's Chief Executive Officer
commented at the awards dinner that "The award can be credited to the
performance quality of ECHO's Data Center operations and Data Management
Departments. If either of these two departments had not maintained the
highest commitment to merchant service, ECHO could not have outperformed
some very capable, quality competitors to receive this distinction."" -Novus Network Services on Feb 20, 1997 Top
Processor Award
"For over four years, we've
found ECHOnline to be the best payment mechanism for our e-commerce
merchants. They like its quick setup and low cost. We like it for its
reliability and flexibility" -Michael Nelson, President,
SacWeb
"We've used ECHO for close to a year
and enjoy the speed and ease of use it gives our customers. It's
efficient, secure, and a great solution for any merchant looking for an
e-commerce gateway combined with a merchant account" -C. Lee, VP of Technology, The Grid
"Now, I don't have to go to the bank
(to deposit checks) since it's processed automatically. I only go now when
I have cash, so for me it's great". -Todd Floyd, owner of TR Automotive in Ventura, California
"I found out about ECHO through
someone else on the net. I'd toyed with the idea, but always dismissed it
thinking it would be too expensive since the things I sold didn't cost
that much in the first place. Luckily (believe it or not) I broke my foot
and was confined to sitting by my computer without moving (except for
bedtime) for 2 months straight. I had nothing else to do, so I went ahead
and filled out the paperwork to apply for a merchant account and sent them
in. I couldn't believe it when I was accepted, since I was just a small
home-based mail order business. I was nervous and excited...wondering if
it would really make any difference in my sales. Also, I worried if I'd
picked a reputable and reliable company to work with. It's been almost 5
years now and I can truthfully say it was the best decision I ever made.
My income jumped more than ten times over within the first 3 months of
accepting credit cards! I paid for my little credit card processing
machine in the first month. From there on, it was all profit. From my own
personal experience, ECHO is a company that I recommend highly!!! They've
never made one mistake in the whole time I've been with them." -Catherine R. Pedigo, President,
Winning Edge