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Interactive Voice Response
(IVR)
Systems
Credit Card & ACH
Check Processing via Touch-Tone Phone
Suggested
Business Use: Retail, Internet, MO/TO,
and Wireless
Featured
Solution: The SOVAI Touch-Tone Payment Service
Interactive
Voice Response Systems, also referred to simply
as IVR, are now an established alternative method of being able
to process credit cards, check cards (debit cards
with Visa or MasterCard logo on them), and checks
(ACH - Automatic Check Handling) via any
touch-tone telephone. One such company that
offers this type of payment processing solution
is SOVAI.
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SOVAI IVR Solution
Benefits |
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SOVAI is a payment service
that enables merchants with an existing payment gateway
account to both process payments in a mobile environment and
allow their customers to pay bills via touch-tone phone by
using our secure touch-tone technology. Our technology
integrates with your payment gateway allowing it to use our
transaction processing features from a touch-tone phone,
eliminating the need for another "wireless" merchant
account or a laptop with a wireless connection while also
extending touch-tone bill-pay capabilities to your customers.
SOVAI access is simple, it only requires a SOVAI account which
allows merchants to manage payment gateways, user access,
touch-tone payment reports, etc., with the click of a button.
SOVAI also has online
merchant account bundles that include the merchant account, payment gateway, and touch-tone solution all in one cost
effective bundle, this solution is great for merchants that do
not currently have a credit card acceptance solution. Click
here for pricing on this bundle.
Mobile Order
Entry Features
1. Receive real-time responses in a mobile environment
No more taking down the card number and providing the product/service only to have the card decline later. Because SOVAI is using your existing gateway's payment technology ,we are able to submit real time transactions for processing and return real time responses to your touch-tone phone. This allows merchants to process the customer's credit cards in real time.
2. Leave your laptop at home
We do understand that some merchants would like to take a laptop to their trade show with them (those with a wireless data plan), but for those merchants that either do not have a laptop/wireless data plan or would rather use their existing touch tone phone (cell or landline) SOVAI is a great way to bring the order capability of your payment gateway along with you to process real time orders.
3. Track sales by multiple Users
SOVAI allows merchants to assign "pin numbers" to different users within their company, thus offering the capability to manage access and track user-specific order activity.
BillPay
Features
1. Allow your customers to pay their bills without needing internet access.
Before SOVAI, online merchants that needed to collect payments would have to direct their customers to a website or call their customers directly to obtain credit card info online. Now, merchants may simply assign their customers a unique pin number, have them call into the SOVAI secure automated system and enter their bill payment quickly and securely.
2. Receive instant message Alerts when customers pay you via their touch-tone phone.
With SOVAI's BillPay option you may set instant alerts for specific customers so that when they call our secure automated system to pay you, you have the option of receiving an instant text message to your mobile phone and/or an email message. This gives you real time notification access to certain customers whose payments you wish to monitor more closely.
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IVR ACH Check
& Credit Card Processing - How SOVAI Works |
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SOVAI allows you to sell,
verify your order, record authorization, and bill
all in one phone call
Using
any touchtone telephone SOVAI will capture,
record, store, and process billing data all at
once.
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IVR Solution
Pricing |
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For merchants that currently
have an online/internet merchant account:
For the latest
pricing information on the IVR Credit Card &
ACH Check Processing solutions, click
here for current SOVAI payment add-on service pricing.
Merchants without an account:
Merchants that do not
have a merchant account and are looking for the complete SOVAI
bundle which includes a merchant account - Click
here for pricing on this bundle.
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Additional
Information |
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